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 2018 Holiday Schedule
 


ONLINE ORDERS

 

TO RECEIVE YOUR CHRISTMAS SHOPPING ORDERS BEFORE DECEMBER 24TH 2018:

We strongly recommend ordering any Christmas gifts before December 14th 2018 for a better chance of receiving them in time for the holidays*.

*You should also follow updates on the Canada Post website about their current rotating strikes and pick our FedEx Priority shipping option if you want to avoid any delivery delays caused by the Canada Post backlog.


SHIPPING & SERVICE SCHEDULE

***EXPECT A LONGER SHIPPING DELAY FOR THE BOXING DAY SALE PERIOD. PLEASE BE PATIENT***

Tuesday, December 25th: CLOSED, Merry Christmas To All.

Wednesday, December 26th: (Boxing Day Sale): VERY BUSY PERIOD. PLEASE BE PATIENT (Retail stores will be open) Orders will be shipped Jan. 3rd 2019

Thursday, December 27th: Regular office hours Orders will be shipped Jan. 4th 2019

Friday, December 28thRegular office hours Orders will be shipped Jan. 7th 2019

Saturday, December 29thCLOSED. Orders will be shipped Jan. 8th 2019

Sunday, December 30th: CLOSED. Orders will be shipped Jan. 9th 2019

Monday, December 31st: Regular office hours Orders will be shipped Jan. 10th 2019

Tuesday, January 1st: CLOSED. Happy New Year!  Orders will be shipped Jan. 11th 2019

Wednesday, January 2nd: Regular office hours Orders will be shipped Jan. 14th 2019

Thursday, January 3rd: RETURN TO REGULAR SERVICE. Orders will be shipped Jan. 15th 2018

 

RETURN & EXCHANGE POLICY

Products bought between November 15th and December 24th 2018 that were NOT sold as CLEARANCE ITEMS will be eligible for exchanges until January 13th 2019.

No exchange, return or credit will be possible in our stores from December 26th to December 29th 2018.

For more information about Empire’s Return Policy, please click here.


Click here to contact us and get your return number.