COVID-19 MEASURES
LATEST UPDATES
DECEMBER 2021 - JANUARY 2022:
ALL OF OUR RETAIL LOCATIONS WILL BE CLOSED ON SUNDAYS FOR THE NEXT 3 WEEKS. (JANUARY 2nd, 9th & 16th 2022)
NEW COVID MEASURES
To protect our staff members and to lower the risk of transmission of COVID-19 we have decided to work on a special schedule and operate in smaller teams inside our warehouse and offices until the epidemiological situation stabilizes in Quebec.
Please expect a 5 business day period before you receive a shipping confirmation e-mail with your tracking information.
Our Customer Experience Team is available Monday to Friday from 8:30 am to 5:00 pm via e-mail, Live Chat or Phone: 1-866-615-8588
Please note that our offices will be closed on December 24th and December 31st 2021.
Thank you for your comprehension and constant support. Stay safe!
The EMPIRE Team.
*our safety measures could evolve and change with new government directives.