FREE SHIPPING POLICY
We offer free shipping on all orders of 98$ CAD or more (REGULAR PRICE ITEMS ONLY)*, before taxes, to all valid addresses inside Canada.
*Exceptions: Discounted items are NOT eligible for our free shipping offer Some oversized items may not be eligible for our free shipping offer. Shipping fees are always charged for physical gift card orders. We reserve the right of choosing the carrier and service for free shipping orders.
PROCESSING AND SHIPPING DELAYS
All orders are shipped on business days only (Monday to Friday). Expect your package to be shipped out in the 2-4 business days* following the day you place an order. Should the delay be longer, we will contact you to let you know. This process cannot be expedited and all orders are processed in the order in which they are placed to be fair with all our customers.
IMPORTANT: The shipping service you select does not affect the processing time of your order.
*EXPECT LONGER PROCESSING AND SHIPPING DELAYS DURING MAJOR SALE EVENTS AND HOLIDAYS. PLEASE BE PATIENT
IN-STORE PICK UP
We offer in store pick up at our following locations in the province of Quebec:
Boucherville, Boisbriand, Brossard, Montreal, Terrebonne, Vaudreuil, Trois-Rivieres & Quebec City.
Expect your package to be ready for pick up in 4 business days*
*Please note that some locations may have longer transit delays (Quebec & Trois-Rivières).
There is a non-refundable flat fee for shipping and handling added to all in store pick-up orders. This fee is put in place to help keep the service active due to rising transport and handling costs.